It is the policy of NeoHealth to treat all information confidentially. This includes patient records and conversations. We will investigate any reported violation of this policy.
NeoHealth makes every effort to provide our patients with an environment that is safe, private, and respectful of our patients’ needs. If you have a complaint about our services, facilities, or staff, we want to hear from you.
NeoHealth is committed to include your participation in decisions regarding your care. As a patient, you have the right to ask questions and receive answers regarding the course of clinical care recommended by any of our health providers.
Good communication is essential to a successful healthcare provider and patient relationship. Patients are responsible for providing a complete medical history, asking for clarification when needed, and cooperating with agreed treatment plans.
